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CVRGRM

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Shipping policy

)Order Processing
All our orders are processed and shipped within 1 to 3 days.

After the order is shipped out and received by the courier, we will update you with a tracking number which you can follow your package and see the remaining shipping time.

Shipping Address and Order Changes
If you would like to change the shipping address or your order, please contact us by email and include your new shipping address or your order. Once the order is shipped, we cannot change it anymore.

Shipping Costs and Delivery Times
We offer free shipping within UAE, order must at least 50 AED. Delivery of the items usually takes between 1 and 3 business days to arrive.

Outside UAE (International), the shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order. There are countries like GCC (Bahrain, Kuwait, Oman, Qatar, and Saudi Arabia) that may be required to pay customs duties and import taxes upon delivery. These fees are not included in our shipping or delivery charges and are the responsibility of the customer.

Delivery of the items usually takes between 3 to 7 business days to arrive and depending on how fast customs in your country processes the package.

Do allow up to 2 weeks for delivery for circumstances beyond our control such as custom holds, natural disasters, country regulations, etc.

If you have more questions, please contact us.

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